Question 1

What are peptides?

Accepted Answer

Peptides are short chains of amino acids that act as signaling molecules in the body. They are studied for their potential to regulate various biological processes, including recovery, metabolism, and cellular regeneration. Our peptides are intended for research purposes only.

Question 2

Are your products intended for human consumption?

Accepted Answer

No. All our products are sold strictly for research purposes. They are not intended for human or animal consumption and should only be used by qualified researchers in appropriate laboratory settings.

Question 3

How do you guarantee product quality?

Accepted Answer

All our peptides undergo rigorous third-party testing to ensure a minimum purity of 99%. Each batch is tested using HPLC and mass spectrometry. We provide Certificates of Analysis (CoA) for every product.

Question 4

What purity level do your peptides have?

Accepted Answer

All our peptides have a minimum purity of 99%, confirmed through third-party HPLC testing. Many of our products exceed 99.5% purity.

Question 5

How should I store peptides?

Accepted Answer

Lyophilized peptides should be stored in a freezer at -20°C or colder for long-term storage. Keep them away from light and moisture.

Question 6

Which countries do you ship to?

Accepted Answer

We ship to Romania, Bulgaria, and most European Union countries. For Romania we use FAN Courier and Sameday. For Bulgaria we use Speedy and Econt.

Question 7

How long does shipping take?

Accepted Answer

Romania: 1-2 business days. Bulgaria: 2-3 business days. Other EU countries: 3-7 business days.

Question 8

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards (Visa, Mastercard) via Netopia for Romanian customers, ePay for Bulgarian customers, and Cash on Delivery for both countries.

Question 9

What is your return policy?

Accepted Answer

Due to the nature of our products, we cannot accept returns on opened products. Unopened products in original packaging can be returned within 14 days of delivery for a full refund.

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